Operational Excellence

Focus on operations as code, observability, and continuous improvement.

Practices

• Runbooks and playbooks for common events; automate where safe.
• Define KPIs and SLOs; review with weekly ops health checks.
• Game days and incident reviews to learn and improve.

FCAI alignment

• Alert routing based on tags; noise reduction and deduplication.
• Dashboards for service health and cost; drift and change tracking.
• Suggested automations for safe, reversible operations.