FCAI Wiki

Customer Support

Get help and support for our products and services

Support Channels

Help Center

Browse our Help Center for articles and guides.

Email Support

Contact us at support@example.com

  • Response time: 24 hours
  • Available 24/7

Phone Support

  • US: +1 (800) 123-4567
  • UK: +44 800 123 4567
  • Business hours: 9 AM - 5 PM (your local time)

Service Level Agreement (SLA)

  • 99.9% Uptime Guarantee
  • 24/7 Critical Issue Support
  • 1-hour Response Time for P1 Issues

Support Plans

Basic

  • Email Support
  • 48-hour Response Time
  • Help Center Access

Premium

  • Priority Email & Phone Support
  • 4-hour Response Time
  • Dedicated Support Engineer

Upgrade Your Support Plan